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Terms of delivery

 

h2. GENERAL

All orders are prepared by professional florists from seasonal flowers. Every effort is made to deliver the flower variety requested by the customer; if this is not possible, a substitution will be made by using a variety that closely resembles the requested variety in terms of color and other features.

The product pictures displayed on this site are for general guidance only. The bouquet`s vases and bowls shown in the pictures are not included in the prices. Pots, bowls and baskets used in floral arrangements and planted arrangements are included.

Should the quality of the flowers prove unsatisfactory, complaints must be made no later than the day after the delivery date by presenting the flowers.

The customer is responsible for the accuracy of the delivery details he/she gives. The information provided by the customer will be used for delivery purposes only. No third party will gain access to this information.

All orders have to be paid for prior the delivery.

h2. DELIVERY

*Deliveries within the Porvoo region*

A same day delivery is possible for orders submitted monday-friday before 14:00 midday and saturday-sunday before 13:00 midday. Ecxeption for the products were is mention that they have to be ordered earlier.